FAQ

We have been overwhelmed with the love and support of many who are sad to see the store close, but also understanding and supportive of this decision! Here are some of the questions we've been asked - along with the answers!!

*Why aren't you selling the store instead of closing it? Great question (and the most common!) - Our lease is up the end of February and honestly - we don't feel like we have the time to advertise selling the store, and if we don't find a buyer, turn around and close down. If there is someone seriously interested in buying the store and contacts us, we would love to sit down and discuss selling.

*When are you closing the store? As I said, our lease is up the end of February and we are tentatively looking at February 20 as our official last day - however, we will have to make the decision as we get closer . . . there may be other factors that could change the official date.

*Why are you closing the store after spending over a year building up the store to what it is? Can't you step back now that it's going so great? The truth is - I should have been able to step back 6 months ago. I remember saying that it was finally looking like the vision I had for the store. However, as I've mentioned before, I'm no good at balance and will always find things I need to do, I will always have new ideas, and I will always want to put in 100% - simply, I will always be obsessed.

*Are you going to sell all the fixtures, equipment and furniture? Yes - Everything from displays to tables to counters to die cutting equipment - it will all have to go. I'll update you through the Blog and newsletters when those items become available.

*Do you have any new products coming in? Yes - we are waiting on some beautiful new Valentine products that should be here this week. We also made one last order for Bind-It-Alls. There will only be a dozen available so if you'd like to reserve one - you can call and pre-pay to ensure you get one.

*Can I put products on hold? No, not anymore. In fairness to everyone - you must pay for your products when we pull them. However - we WILL pull product if you pay for it over the phone when you request it.

*Are there any spots left at the upcoming Crops? Yes - however, they are filling up fast. If you have asked to reserve a spot at any of our remaining crops and haven't pre-payed, please do so - we cannot hold your spot until you pay.

*How will the online store work and when will it be open? I don't have many answers to that question yet. I'm working on the logistics of closing the store first . . . and when more information is available, you'll be updated through the Blog and Newsletters.

*What will happen to gift cards? Gift Cards must be redeemed before we close the store. We will not be accepting gift cards through the online store. If you know someone who has a gift card, please let them know and encourage them to use the gift card before it's too late.

Tonya